AT&T audaciously claims "broadband access to all of its California service area"

One of the physical principles of cosmic black holes is no information can be known about what's inside of them because no information can escape the powerful gravity of the singularity at their centers.

Clearly, that same principle also applies to the numerous broadband telecommunications black holes in California based on a recent AT&T filing with the California Public Utilities Commission. In the introduction to the April 16, 2008 filing, AT&T asserts it "now offers broadband access to all of its California service area."

Apparently the unfortunate residences and small businesses who cannot order wireline-based broadband service from AT&T such as DSL or the telco's next generation U-Verse bundled service offering higher speeds than AT&T's legacy DSL service haven't gotten the message. Of course not. In AT&T's universe, they simply don't exist and nothing can be known about them. Out of sight, out of mind.

Perhaps AT&T is fudging by counting the limited areas where it offers its EDGE wireless network service that provides throughput not much better than the antiquated 1994 Federal Communications Commission "broadband" standard of 200Kbs. No dice. By today's standards, that's not broadband. Ditto satellite, which the telco deployed throughout much of the U.S. -- as if the entire nation was situated in the remote regions of the Arctic Circle -- in 2006 via a reseller agreement with WildBlue.

The AT&T filing objects to proposed CPUC rules designed to reduce California's digital divide and speed broadband infrastructure build out by requiring telcos and cable providers to report by census tract where they provide broadband and delineated by various speed tiers, i.e. less than 1 mbps; 1-5 mbps; and 5-10 mbps. The AT&T filing asserts CPUC has no authority to regulate broadband services because they are information services preempted by Federal Communications Commission jurisdiction.

Report: Comcast considers selling off infrastruture in Maine

The Times Record of Maine reports today that Comcast is mulling selling off its holdings in the state as part of a plan to dispose of 46 properties nationwide. (Separately, an industry source discloses one of the Comcast plants to be divested serves Coalinga in California's Central Valley.)

According to the newspaper, municipal officials in several Maine towns said they were contacted by Comcast and informed of the possible sale. A Comcast spokesman declined to comment on the report.

Following this report, the Associated Press May 23 reported Comcast plans to sell off its plant in eight states serving between 400,000 and 500,000 subscribers. The states reportedly include Maine, Kentucky, Louisiana, New Mexico, Virginia, Georgia, West Virginia and California. Comcast is staying mum on the specific locations where it will sell off its assets.

Robert Serrano, an analyst at SNL Kagan in Monterey, Calif., told the AP Comcast is "pruning some of the more outlying areas in order to make a more efficient cluster."

AT&T: Aerial copper cable theft at "almost epidemic levels"

A little more than a year ago, Alaska Sen. Ted Stevens told the Senate Commerce Committee that America's legacy copper telecommunications cable designed for an era of analog voice communications poses a major obstacle to the wider deployment of fiber optic-based digital broadband infrastructure that the nation needs now and in the future.

Legacy copper cable is also creating a choke point for emerging wireless broadband providers who can't get sufficient backhaul over 1970s era copper T-1 lines that provide a narrow pipe of only 1.5Mbs.

While certainly not by design, the recent rapid run up of the price of scrap copper could help expedite the needed transition from copper to fiber and speed the deployment of fiber. The reason: high copper prices have spawned a wave of theft of aerial copper telecommunications cable that an AT&T official told American Public Media's Marketplace program today is "almost at epidemic levels" and getting worse.

Comcast gets well deserved poor customer satisfaction ranking

Not surprisingly, Comcast's customer satisfaction ranking in the Q1 2008 American Customer Satisfaction Index is in the cellar at 54. Dealing with this company is like talking to a wall. While Comcast's Web site informs me that I qualify for various services when I enter my address in ZIP Code 95709, when an attempt is made to order service, it initiates an endless loop with on line customer service personnel who simply shrug and repeat, "You're not in our system."

Truly surprising given AT&T's dismal track record of over promising -- "Your World Delivered" -- and under delivering is the telco 's score of 75 out of 100. AT&T informs me I'll be able to order its U-Verse bundled service in the next 1-2 months. With the absence of newly installed U-Verse VRADs in my area, I'll withhold judgment as to whether I'd vote to raise the telco's score.

The index is produced by the University of Michigan’s Ross School of Business in partnership with the American Society for Quality (ASQ) and CFI Group, and is supported in part by ForeSee Results, corporate sponsor for the e-commerce and e-business measurements.

Qwest petitions FCC for $4.2B in USF funds to defray broadband infrastructure costs

The Denver Business Journal reports Denver-based telco Qwest has filed a petition with the Federal Communications Commission seeking $4.2 billion from the Universal Service Fund to defray the cost of deploying broadband infrastructure in its 14-state service area located in the western United States.

According to the newspaper, current FCC rules make the funds inaccessbile to Qwest.

Big WiMAX deal could have sufficient backhaul due to cableco involvement

Less than a week after an Unstrung analysis noted the launch of Sprint's Xohm WiMAX was delayed due to insufficient backhaul over 1970's era copper-based T-1 lines that also threatens future 4G rollouts, The Wall Street Journal reports Sprint, WiMAX player Clearwire, Web portal Google, and chip maker Intel and big cable companies Comcast and Time Warner Cable have joined forces to create a WiMAX protocol-based wireless voice and broadband network.

The offering, which could provide downloads of 5Mbs on a par with current cable Internet service, isn't likely to encounter backhaul problems since it involves both wireless and wireline players -- the latter being Comcast and Time Warner Cable. Both companies are likely to be able to provide adequate backhaul. But some observers aren't so sure. One notes there are doubts that the cableco partners can provide adequate backhaul capacity without upgrading their infrastructures. Additionally, Google told Unstrung it won't be making available its proprietary fiber to serve as backhaul for the new Clearwire venture. According to Unstrung, for now Clearwire intends to rely primarily on its proprietary microwave network for backhaul.

If the WiMAX technology works as expected and this service is rolled out quickly, in addition to mobile customers it could sign on fixed residential and small business customers located in areas not served by the cable companies or those stuck in the many telco broadband black holes where DSL wasn't deployed in the past several years and where infrastructure for Internet Protocol-based advanced bundled services has yet to be built.

A report released May 7 by the UK-based Juniper Research supports this analysis. Report author Howard Wilcox predicts WiMAX "will be an attractive offer" in areas where there are no wired networks, and in areas where the existing DSL speed is suboptimal, (i.e. 1.5Mbs or less). "WiMAX will solve the broadband access problem for users located at the fringes of DSL coverage," Wilcox wrote.

DirecTV's "premiere" of BPL dies at the box office

Last August, DirecTV it announced the "premiere" of broadband over power line (BPL) service in the Dallas metro market in alliance with BPL player Current.

The Denton, Texas Record Chronicle reports today the deal is dead and Current has sold its infrastructure to a power company that will use it monitor meters, transformers and other devices on the grid.

Verizon introduces 3Mbs DSL in Western Masschusetts digital ghetto

Western Massachusetts, which the Boston Globe last July described as a "new kind of ghetto" confined to dial up and satellite Internet access, is finally entering the modern age of telecommunications.

Nearly two dozen communities are set to get by summer what's increasingly being viewed as basic broadband service: 3Mbs downloads delivered by Verizon DSL, the telco announced May 1.

Verizon said the DSL deployment would reach two-thirds of the 31 western Massachusetts communities identified by the state as having no broadband services. (What about the other one third, the residents of those areas must surely be asking) Verizon added the rollout is in line with Massachusetts Gov. Deval Patrick's initiative to bring more broadband to unserved and underserved communities in Massachusetts.

"The governor and western Massachusetts legislative delegation have put the proper focus on the real need for broadband expansion in the region, and we want to do everything we can to address that need," said Donna Cupelo, Verizon region president for Massachusetts and Rhode Island. We look forward to working with our government leaders to explore ways to bring broadband to other areas that are in need in Massachusetts."

This blogger will be watching closely to see if the Verizon's bigger counterpart, AT&T, will make similar efforts to shrink its own sprawling broadband back holes in its 22 state service area.