Wednesday, December 13, 2006

75% of residences have broadband connections

A study by Nielsen/NetRatings estimates that more than three fourths of American homes have high speed connections to the Internet, according to this Associated Press story via MSNBC.

That number is undoubtedly far lower in El Dorado County, which continues to be plagued by gaping broadband black holes where neither AT&T nor Comcast provide service, leaving residents to choose between the unfeasible -- dial up -- and the undesirable -- satellite.

Friday, December 08, 2006

Broadband will determine outcome of cable vs. telco market share struggle

The key determinant whether telcos such as AT&T or cable companies like Comcast come to dominate in El Dorado County and elsewhere is what each offers in the way of high speed Internet.

"That battle that is going on in the marketplace is really focused around the broadband connection," Oren Shaffer, telco Qwest's chief financial officer, told MarketWatch in this article that appeared today.

That's doubly true in much of "dark" El Dorado County where neither AT&T nor Comcast offers broadband connections. The first to enter these areas with a robust broadband product will over the short term have the market to themselves to sell bundled services and set the stage to develop long term loyalty among residents who have waited far too long for high speed Internet access.


Tuesday, December 05, 2006

Caught flat footed by Internet, telcos ponder their future

America's telcos were caught flat footed by the rapid rise of the Internet that has left them pondering what business they are in, according to this Reuters article appearing in VAR Business:

A decade into the Internet era, it is becoming clear to former telecommunications monopolies that they may not have what it takes to operate at Internet speed.

"The integrated telco model is broken. All innovation is coming from the edge of the Internet. It's coming from companies other than telecom companies, from the likes of Google, Amazon," said James Enck, an analyst at Daiwa Securities in London.

Thursday, November 30, 2006

Schwarzenegger names 21 to California Broadband Task Force

Governor Arnold Schwarzenegger today announced the appointment of Ellis Berns, Rachelle Chong, William Geppert, Charles Giancarlo, Paul Hernandez, William Huber, Christine Kehoe, Wendy Lazarus, Lloyd Levine, Michael Liang, Bryan Martin, Timothy McCallion, Sunne Wright McPeak, Milo Medin, Peter Pardee, Peter Pennekamp, Debra Richardson, Rollin Richmond, Larry Smarr, Jonathan Taplin and Emy Tseng to the Broadband Task Force.

Click here for news release.

Under the executive order Schwarzenegger signed to create the Broadband Task Force, it is to provide the governor a preliminary report by the end of January, 2007 that identifies "administrative actions that can result in immediate promotion of broadband access and usage within California."

Apparently the governor has opted to appoint a blue ribbon commission to examine the issue. What's missing however is the consumer perspective and particularly the consumer point of view from outside California's urban centers where broadband availability leaves much to be desired.

Tuesday, November 28, 2006

All dressed up with nothing to sell

Some of you may have noticed that I've opened Eldo Telecom to advertisers. The ads you see are not placed by human beings, but by Google's so-called "ad bots" that seek out blogs that accept advertising based on automatic key words searches. Ads you see appearing here aren't chosen by me and don't necessarily represent an endorsement of what's being advertised -- and certainly no guarantee it's even available.

Take for example Comcast's pitch for its high speed Internet services that has appeared today. Many El Dorado County residents clicking on the link are likely to find Comcast has no such service to sell them. That's because Comcast's marketing is also on automatic, run by cyber robots. Going to Comcast's Web site and typing in Camino's ZIP Code, 95709, for example, will produce a message that Comcast's TV programming and high speed Internet service are available in 95709. Not necessarily true. It's only available in parts of the ZIP Code.

Both Comcast and AT&T advertise as if they can deliver broadband to all of El Dorado County when in fact both cover only limited parts of the county. It's not exactly a formula to win the hearts of minds of consumers and violates the maxim of marketing experts to avoid creating customer expectations that cannot be fulfilled.

Thursday, November 16, 2006

WISP “inundated” with service requests

Shingle Springs-based Direct Connect, one of El Dorado County’s first homegrown Internet Service Providers, reports overwhelming demand for its wireless Internet service.

Since becoming a Wireless Internet Service Provider (WISP) in addition to its established wire line-based services earlier this year, the company has been “inundated” by requests for its terrestrial fixed wireless service, Direct Connect President & CEO Ken Garnett reported in a letter to potential subscribers this week. The WISP's service area is growing beyond the small 15-square mile area initially served earlier this year, now reaching to the western edges of Placerville and into Diamond Springs.

It’s certainly no surprise county residents are clamoring for the wireless service given the county’s many gaping broadband black holes where residents face a Hobson’s choice of dialup or satellite-based Internet access.

“With such a huge demand, it is extremely difficult to service everyone in a timely fashion,” Garnett writes. “In order to solve this problem, we are actively raising capital in order to accelerate our deployment capabilities…this will enable us to hire more installers and to more rapidly expand our network.” Garnett also notes that even within Direct Connect’s existing wireless service area, there are many locations that lie in a “shadowed” area unable to reliably receive service and in need of “additional backfilling” for complete coverage. “Expanding our network/service area will occur as rapidly as we are able to raise capital and thereby bolster our resources,” Garnett writes.

Tuesday, November 14, 2006

The balkanized state of U.S. broadband access

California Gov. Arnold Schwarzenegger, who recently issued an executive order creating a broadband task force to identify and eliminate obstacles to making broadband internet access ubiquitous in the Golden State, sees it as the great equalizer.

But throughout more rural parts of California and the rest of the nation, the broadband infrastructure and available service choices are far less equal to that of more urban areas. Ironically, Information Week writer Richard Hoffman notes in his comprehensive article on the state of U.S. rural broadband access, broadband access tends to be least available in the very areas that can most benefit from it as the U.S. continues into a post suburban, penturbian settlement trend.


Thursday, November 09, 2006

DSL reportedly in the works for two Pollock Pines area neighborhoods south of Hwy. 50

A resident of the Gold Ridge Forest subdivision off Sly Park Road and Gold Ridge Trail in Pollock Pines reports AT&T crews are upgrading lines for DSL service to the area. The neighborhood is about a mile south of Highway 50.

In addition, an AT&T lineman advised the resident that DSL service is expected to be offered several miles farther south in the Sierra Springs subdivision after the first of the year.