Wednesday, January 17, 2007

Telecommuters less likely to be promoted

Here's an interesting article in today's L.A. Times that suggests in order to get ahead in the workplace, one must develop an ability to drive hours in stop and go traffic five days a week in addition to being a competent employee.

It's not telecommuting itself that's the issue but rather how the employer is structured. In recent years, some organizations have abandoned the traditional top down, centralized structure and moved to a horizontal structure organized around projects and teams of workers.

Monday, January 15, 2007

Cell phone fees could subsidize high cost wire line broadband

As growing numbers of Californians move from land line based phone service to cell phones, billions are being generated in state mandated fees charged cell phone users to subsidize land line service in high cost locations outside urban areas. The Associated Press reports that the High Cost Fund B surcharge has generated more than $1.2 billion for California's four largest telephone companies - AT&T Inc., Verizon California, SureWest Communications and Frontier Communications. It's one of five funds in California's Universal Service Fund program, which has received a total of $2.8 billion since 2003 to serve more than 7,600 designated high-cost areas, according to the AP. The state's 25 million cellular subscribers contributed 60 percent of the payments to the B Fund, the AP found, which noted those revenues are likely to increase given the growing number of consumers relying exclusively on wireless communication.

The shift to wireless voice service is occurring at the same time demand for wireline-based broadband is growing. The Schwarzenegger administration should direct the state Public Utilities Commission to reform these funds to redirect subsidies to help speed the deployment of high speed Internet access in higher cost areas of the state.

Telcos need to revamp one size fits all broadband pricing

The conventional wisdom is telcos drag their feet on expanding land line broadband access because they cannot make money offering the service. The problem is their one size fits all broadband pricing scheme that fails to differentiate between areas where deployment costs are higher. Where broadband might be profitable in an urban area, it may not be outside urban areas that require additional equipment and infrastructure.

Clearly, telcos need to take a hard look at revising pricing for broadband instead of leaving gaping broadband black holes in much of their service areas. I suspect many folks would be willing to pay $50 a month for a fast, reliable high speed Internet service rather than be stuck with sluggish and impractical dial up service.

Saturday, January 06, 2007

NY governor to map broadband black holes in push for wider broadband access

Newly inaugurated New York Gov. Eliot Spitzer wants to make broadband accessible to all Empire State residents, starting by mapping out existing infrastructure and broadband black holes. Currently, less than half of the state's homes have broadband Internet connections, according to this Rochester Democrat & Chronicle article.

Wednesday, January 03, 2007

Questionable future for AT&T's residential market

The old AT&T as it existed before it was acquired by SBC one year ago abandoned the residential telephone market. It may not be long before the new AT&T does the same, starting in less populated portions of its 22-state service area including California.

Like other telcos, the company is hemorrhaging land lines as residential customers — particularly in more urban areas — give up their land lines and use cell phones as replacements. Last week after it closed its acquisition of BellSouth, AT&T signaled a possible shift away from its traditional residential land line business by indicating that wireless phone services along with revenue from wireless phone ads would be an important future revenue source. "We're about to become a company with wireless at its heart,'' AT&T Chairman and CEO Ed Whitacre told The Wall Street Journal after the deal was approved by the FCC. The purchase gives AT&T full control of its Cingular wireless unit.

Apparently hoping to stem some of its land line losses, AT&T is now offering what’s termed “naked DSL” service that allows residential customers to sign up for DSL broadband service as a single product without having to pair it with a traditional land line. However, it remains to be seen if AT&T can profitably provide the service, which it’s reportedly planning to offer for as low as $12 a month for the slowest speed plan.

For so-called “naked DSL,” it’s doubly doubtful AT&T can recover its costs outside of urban areas where the cost of providing service is greater. Nor is AT&T likely spend billions to upgrade its aging infrastructure outside urban areas to support its IPTV (Internet Protocol TV) service currently being rolled in a few metro areas. Taken as a whole, these circumstances point to a questionable future for AT&T’s residential segment, particularly in non-urban regions of its service area. Unless AT&T is able to substantially raise its broadband prices to bring them more in line with delivery costs, it’s quite plausible that AT&T will pull out of the residential market in these locations, deeming them underperforming assets.

Friday, December 29, 2006

San Jose Mercury News calls for national broadband strategy

Decrying the United States' slow progress in attaining universal broadband service, the San Jose Mercury News writes the time for mere talk on deploying more broadband infrastructure is over. "Let's roll," the newspaper editorialized this week. "The faster, the better."

The newspaper urges Silicon Valley business leaders to lead the charge. "Not only is universal broadband good for society, it's good for the technology business. Intel will sell more chips, Hewlett-Packard more computers, Cisco Systems more routers, Google more ads. Telephone and cable companies see huge profits in delivering TV, Internet and phone service over fast land lines," the editorial states.

The editorial calls for a "cohesive national strategy" to achieve the goal of universal broadband access in the next three years including revamping the Universal Service Fund to subsidize broadband in rural areas and auctioning off television frequencies that won't be needed when TV broadcasters go to full digital transmission in 2009 to help underwrite the cost of making broadband service ubiquitous.

The editorial is part of a growing chorus of doubt that the telco/cable duopoly has the ambition and/or the capital to speed broadband availability on its own.