Jared Mauch, a senior network architect at Akamai in his day job, moved into his house in 2002. At that point, he got a T1 line when 1.5Mbps was "a really great Internet connection," he said. As broadband technology advanced, Mauch expected that an ISP would eventually wire up his house with cable or fiber. It never happened.
He eventually switched to a wireless Internet service provider that delivered about 50Mbps. Mauch at one point contacted Comcast, which told him it would charge $50,000 to extend its cable network to his house. "If they had priced it at $10,000, I would have written them a check," Mauch told Ars. "It was so high at $50,000 that it made me consider if this is worthwhile. Why would I pay them to expand their network if I get nothing back out of it?"
AT&T, the incumbent phone company, finally offered DSL to Mauch about five years ago, he said. However, AT&T's advertised plans for his neighborhood topped out at a measly 1.5Mbps—a good speed in 2002, not in 2020. AT&T stopped offering basic DSL to new customers in October and hasn't upgraded many rural areas to modern replacements, leaving users like Mauch without any great options.
This account is not atypical and illustrates how telecom infrastructure bogged down in the transition from analog voice telephone to digital Internet protocol (IP) services, leaving consumers in the lurch. And why cable TV companies can't be expected to fill the gap because they are in the entertainment business and not telecommunications.
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