Sunday, December 20, 2020

"Broadband vouchers" a misguided notion for expanding home Internet access

Remote work and learning during the pandemic compelled some lawmakers to get creative in expanding broadband availability. In Delaware and Alabama, state officials earmarked parts of their CARES Act funding to create broadband vouchers—monthly service rebates—for households with school-age children.

It’s an established way of expanding telecommunications access. For years, the FCC has disbursed monthly discounts to millions of low-income households through the “Lifeline” program. Voucher programs also have the potential to expand broadband availability and competition in underserved rural areas.

Broadband Breakfast: Brent Skorup and Michael Kotrous: Modernize High-Cost Support with Rural Broadband Vouchers

There are multiple problems with this concept. The most fundamental is it assumes U.S. telecom infrastructure deficiencies are due to buy side market failure. In fact, sell side market failure is responsible. The demand is there. For many years, households lacking landline Internet service have begged telephone and cable companies for connections, often to no avail and eventually giving up. (Lately, they've been barraging their elected representatives as the need for connectivity has grown more urgent). The main reason is these companies require rapid returns on investment in extending service to these homes. When analyzing the needed investment, net present value doesn't pencil. Tossing vouchers into the mix isn't likely to meaningfully improve the business case. 

In addition, unlike analog telephone service regulated under Title I of the Communications Act, Internet in the United States is regulated as an optional information service under Title II of the Act and not as a telecommunications utility with subsidies to connect homes in high cost areas. Consequently, there is no regulatory incentive to connect every home requesting service. 

Finally, to make service more affordable to low income households, regulated lifeline rates such as used for voice telephone service are an already existing mechanism to help achieve that. Vouchers wouldn't be needed with the proper regulatory policy in place.

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