Saturday, September 23, 2017

Insanity defined: The continuing call for more competition in telecom infrastructure

FCC doesn't know enough about competition, or lack thereof, says GAO: The Federal Communications Commission needs better information about broadband competition, according to a report by the federal government accountability office. Existing data shows that 51% of U.S. residents only have access to one provider that offers at least a minimum level of broadband service, which the GAO defines using the FCC’s own advanced services standard of 25 Mbps download and 3 Mbps upload speeds.

That the majority of Americans have only a single advanced telecom services landline provider shouldn’t surprise anyone. If the Government Accountability Office conducted a similar study of other utilities – which is how the Federal Communications Commission classifies this service – it would find most Americans have only one water, electric power or natural gas utility serving them.

What makes advanced telecom service any different? Is it reasonable to expect multiple advanced telecom providers to make connections to customer premises when the economics of the dominant investor-owned business model leave many consumers with no options whatsoever let alone multiple choices? For inexplicable reasons, analysts ignore the microeconomics of telecom infrastructure where high cost barriers to entry make market competition – defined as many sellers competing for many buyers-- impossible. 

Americans hold the large investor owned telephone and cable companies that dominate a market that tends toward monopoly or duopoly in low regard. The misguided belief is more competition will up their game and force them to provide better value and customer service. Problem is that solution is only viable in a competitive market. Telecom infrastructure isn’t one and calling for more competition won’t make it so.

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