Friday, April 20, 2007

Remotely program my U-Verse DVR? Huh?

A lot of AT&T customers are going to respond with a collective "Huh?" when they read this announcement informing them they can now program their U-Verse DVRs remotely via AT&T's Yahoo broadband portal. Like I said, "Huh?"

First of all, only a small number of AT&T customers can get Ma Bell's IPTV (Internet Protocol TV) service. Second, large numbers of AT&T customers aren't even offered broadband services at all, left twisting in the wind on the wrong side of the digital divide.

Yet another exercise in irrelevancy by AT&T. What planet are AT&T product managers living on?

1 comment:

Anonymous said...

AT&T product and marketing managers are busy building marketing relationships that serve their vanishingly-small subscriber base (mostly made up of themselves, I'd bet), for a market that doesn't exist, as an exercise in futility to generate revenues they'll never see.

Even if you could get IPTV, why would you want it? What credibility does AT&T have in delivering TV to anybody?

--Carol Anne

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