Sunday, June 17, 2012

Connected company muscled state agency out of Internet contract - Florida - MiamiHerald.com

Connected company muscled state agency out of Internet contract - Florida - MiamiHerald.com: TALLAHASSEE -- In 2009, with more than a quarter of all Floridians without broadband access to the Internet at home, state officials lined up to get some of the $7 billion in federal stimulus money to finance state-based programs to increase access.

Enter Connected Nation, a little known but well connected Washington-based company. It won the Florida contract to use $2.5 million to map the broadband gaps for use by policy makers and telecommunications companies.

A year later, when the state won a second grant for $6.3 million to extend the broadband efforts, Connected Nation, a non-profit company, believed it had signed up to be part of a public-private partnership with the state that entitled the firm to a no-bid shot at that money too. But the Department of Management Services, the state agency that housed the project, disagreed.

DMS said the grant requires it to use some of the money to pay for three more years of broadband mapping and the rest to expand broadband access in libraries and schools.
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The real story here is the tragic policy failure of the American Recovery and Reinvestment Act of 2009 to provide technical assistance funding to communities interested in building their own open access fiber to the premises networks instead of dubious "broadband mapping" projects.  It would have been a far more productive use of money to fill in the gaps with actual infrastructure instead of wasting it creating maps that won't connect homes in Florida and other states that remain disconnected from the Internet.

Friday, June 15, 2012

It's still 1985: California state offices stuck in pre-Internet management mode

While riding in a cab in downtown Sacramento this week — the daily commute destination of thousands of State of California employees — the usual topics of weather and traffic came up.  The driver offered his solution to traffic congestion: rather than commute to work, state employees should stay off the roads and work remotely from home offices.  After all, the cabbie pointed out, the technology allowing them to do so has been in place for many years.  They can get their work done on a computer from home just as easily as their office.  So why aren’t more state employees teleworking, he asked?

The explanation appears in a January 2008 white paper prepared by a group of state employees, the Statewide Work Anywhere Team (SWAT).  The paper notes use of information technology “is uniquely positioned to further the state’s ‘Green initiatives’ by contributing solutions for larger issues facing California: traffic congestion, dependence on oil, air pollution, and quality of life to name a few. It is possible to perform work from virtually anywhere. We can do business better. Work Anywhere provides one viable option that we should fully explore.”  It adds, “[w]orking from anywhere and using virtual teams are integral to the success of today’s workforce” and recommends “the State of California initiate a statewide standard for expanding the concept into its work environment.”
So why hasn’t the state more widely adopted telework four years after the paper was issued?  Despite the bulk of the work being white collar, information and knowledge work, a blue collar shop floor management by observation culture dominates.  The paper explains:
Many program area managers and executives are hesitant to implement Work Anywhere strategies/policies due to concerns regarding monitoring staff productivity and the staff’s ability to perform their duties effectively from a remote site (usually their home) without immediate access to other workers. Additionally, there is concern on monitoring staff that under-perform. The main challenges mentioned by all contacted in the study were the importance of determining the types of duties that are easily measurable and candidate selection requirements for performing tasks that could be part of a Work Anywhere plan. The most often stated concern was how to quickly manage employees that are out of sight. Some of the examples of telecommuting floundered because they lacked executive sponsorship, clear performance measurements or procedures for implementation of the policies. Additionally, some of the managers indicated an interest in receiving additional training for developing skills to better manage employees who work away from the main office.
That remains the case today.  In September 2011, the then head of the Telework Advisory Group of California’s Department of General Services, Geoff McLennan, reported only about five percent out of a state workforce of about 240,000 telework.  More recent data would put the number even lower.  As older state workers retire in large numbers and as the economy slowly recovers, younger workers accustomed to being connected to the Internet from anywhere aren’t likely going to find state employment and its pre-Internet, 1980s office culture an attractive option.   

Tuesday, June 12, 2012

Broken Promises: The Telecommunications Trust That Doesn’t Deliver | Stop the Cap!

Broken Promises: The Telecommunications Trust That Doesn’t Deliver | Stop the Cap!: In Kushnick’s view, phone companies like AT&T and Verizon are breaking their promises to regulators and consumers.

“Illinois Bell was supposed to rewire the state (with fiber-optic cable), starting in 1993 at an initial cost of $4 billion,” Kushnick said.

Instead, AT&T moved in and bought out the phone company and has dragged its feet on fiber deployment, along with most other big phone companies.

Kushnick told the Journal Star phone companies are going cheap avoiding fiber optic infrastructure while still ringing up huge profits

Saturday, June 09, 2012

Calling wireless Internet service "fiber grade" disingenuous and misleading

Broadband network expansion set for Dayton, other Ohio cities - Dayton Business Journal: A Canton-based company announced plans Thursday to build statewide network for wireless broadband services, bringing high-speed Internet access to 3 million Ohio address points, including 100,000 that currently have no service.

“It’s an exciting thing for the industry across the board,” said Kyle Quillen, chief technology officer of Agile Network Builders. “We’re going to enable anybody to get that last-mile connectivity with a fiber-grade connection anywhere in the state of Ohio. That’s a big deal.”

Calling terrestrial wireless Internet service "fiber grade" is disingenuous and misleading.  It cannot emulate fiber or its carrying capacity, particularly for the delivery of high definition video.

Sunday, June 03, 2012

AT&T struggles with burden of legacy copper wireline plant

This Bloomberg item shows how the nation's largest wireline telecom player continues to struggle under the burden of its outdated legacy infrastructure.  According to the article, AT&T is trying to decide whether to sell off wireline plant where it does not offer its DSL-based U-Verse triple play product.

At issue is whether to upgrade field distribution equipment to extend the reach of U-Verse to more premises.  But doing so still relies on AT&T's decades-old, legacy copper cable plant to bring the service to residential premises.  That plant is less than optimal for transporting the higher frequency and more interference-prone VDSL protocol utilized by U-Verse, boosting the volume of customer service calls and increasing operating expenses.  The technical limitations of the copper plant also bar AT&T from reaching about 5 million residential premises that remain disconnected from the Internet, as noted in the article by Barclay Capital analyst James Ratcliffe.

Thursday, May 10, 2012

It's time to halt the "digital literacy" baloney and build fiber

With many areas of the United States lacking adequate fiber optic infrastructure to deliver premise Internet service, there continues to be an unfortunate effort to shift the focus away from that fact.

For example, this Texas Broadband Summit "designed to engage, educate, and equip technology providers and Texas communities with the resources and partnerships necessary to improve broadband access, adoption, and use," noting that "lack of digital literacy and the digital divide remain real issues in Texas."

What does "digital literacy" have to do with getting IPTV, VOIP and other Internet protocol-based services over fiber?   Nothing, because people have been watching TV and making phone calls for decades.  In that regard, they are already digitally literate.  And the web and email have been around for two decades and most people currently use these common services.

It's time to stop the PR baloney and work on alternative ways of building fiber to the premise -- such as community cooperatives and municipal fiber -- to fill in the gaps that investor owned telco and cable TV providers are unable to fill.

Saturday, May 05, 2012

Demand aggregation won't attract investor-owned providers

Broadband Internet service for rural communities eyed - The Daily News Online: News:

A consultant asked Genesee County lawmakers Wednesday if they wanted to join a regional coalition to try to get broadband Internet service to rural communities and homes.
Evhen Tupis of Clarendon said he’s been working on getting high-speed broadband for unserved areas of Orleans County and Niagara County. The sparsely populated parts of the two counties don’t have a provider because it isn’t financially feasible for companies such as Time Warner and Verizon.


The coalition would issue a request for proposals to broadband service providers “with 100 percent coverage,” he said.
Tupis’ proposed Inclusive Internet Initiative would pool together the region’s counties to make it more attractive to communications companies. He estimated the cost to provide broadband to most or all of Genesee County at $150,000, the same as it would in Niagara.

Yet another misguided notion that investor-owned telecommunications infrastructure providers can be convinced to serve an area that is insufficiently profitable for them by aggregating demand.  Demand aggregation does not solve the underlying economics that make deployment impractical for these providers.  If businesses and residents want modern Internet access, they will have to provide it themselves with municipal fiber or a consumer cooperative.

Copper culprits hasten obsolescence of twisted pair

The obsolescence of twisted pair copper cable is being hastened by thieves who want to quickly resign it to the scrap heap in order to recycle the valuable metal and put money in their pockets.  By comparison, the tiny glass strands of the modern standard for telecommunications -- fiber optic cable -- offer no such market incentive to copper culprits.

Check out this Fresno Bee story that reports that the crooks have gotten so brazen they are toppling utility poles in order to get at AT&T's cables.