Friday, December 23, 2016

The legacy telco communications strategy to shift focus away from infrastructure deficiencies

Understanding the Broadband Adoption Gap | USTelecom: And most Americans have chosen to take advantage of widely available internet service. According to NTIA’s data, the share of American households using the internet at home has risen from 26 percent (27 million households) in 1998 to 73 percent (92 million households) in 2015. The share of households in which someone uses Internet anywhere—at home or in other locations such as a school, a library, or a workplace—is now at 79 percent, Yet, 33 million U.S. households (27 percent) still do not use the internet at home. Government data suggests (link is external) that the gap between rural and urban area internet usage has remained stubbornly constant at anywhere from 6 to 9 percentage points. In 2015, 69 percent of rural residents reported being online, compared to 75 percent of urban residents. 
This is part of a continued push by the telephone company trade group to shift the focus away from modernizing America's outdated, metallic telecommunications infrastructure to fiber to the premise (FTTP). The strategy is to shift time back 15 to 20 years when consumers were first using Internet protocol-based advanced telecommunications services to "go online" to access email and websites via dialup and later "broadband" Digital Subscriber Line (DSL) service. That glosses over the fact that IP provides other modes of telecommunications including video and voice in addition to these applications. Legacy telcos also like to conflate mobile wireless service with premise service to distract from landline infrastructure deficiencies.

Why the propaganda campaign? Because as the nation's crisis of inadequate telecom infrastructure deepens and grows more urgent, pressure builds for public policy solutions that could seriously disrupt the industry as it lacks the resources to address the infrastructure gaps. Lacking the financial resources, all the industry can do is to attempt to reframe the issue in an attempt to ward off any disruptive policy changes.

Saturday, December 10, 2016

State "Connect" efforts symbolic, fail to address U.S. telecom infrastructure deficiencies

Yemassee, Furman to get new fire trucks | The Hampton County Guardian: According to Connect South Carolina's website, the non-profit organization’s mission is to increase high-speed Internet access, adoption and use to diversify the economy and ensure South Carolina's competitiveness in the connected global economy of the 21st Century, the website states. Connect South Carolina was commissioned by the Office of the Governor to work with each of the state's broadband providers to create detailed maps of broadband coverage and to assess the current state of broadband adoption, community-by-community, across South Carolina. Connect South Carolina will continue to develop and update broadband data over time, ensuring state policymakers and citizens alike are equipped with important information. Connect South Carolina's efforts are funded by the United States Department of Commerce's State Broadband Initiative (SBI) Grant Program through the National Telecommunications and Information Administration. More information is available at www.broadbandusa.gov.
This exemplifies the misguided and misleading "Connect" response throughout the United States to the nation's telecommunications infrastructure deficit. It is predicated on a lack of information as the source of the deficit. Gathering information about deficient infrastructure as well as use of existing telecommunications infrastructure isn't going to remedy the deficits. But policymakers have endorsed the approach because it gives the appearance of doing something about them.

Saturday, November 26, 2016

Federal government must take lead on U.S. telecom infrastructure modernization

Under Trump, look to cities and metros to power America forward | Brookings Institution: As Republicans begin to exercise relatively unchecked executive and legislative power, it remains to be seen how they will interact with core tenets of our country’s federalist arrangement. The Trump administration and the Republican legislature should recognize that many essential public functions can only realistically be provided by the federal government. Washington must lead in promoting American interests overseas, providing a safety net for the elderly and disadvantaged, protecting civil rights, maintaining environmental and regulatory standards, and funding basic science and research. If the Republican-led federal government relinquishes these responsibilities, our country will undoubtedly suffer.

But on many other matters that determine our country’s future prosperity and shared growth—the vitality of our businesses, the education of our children, the quality of our infrastructure, the vibrancy of our public spaces, and the skills of our workers—Washington is a junior investor and partial decider. Of every public dollar spent on K-12 education and transportation infrastructure, for example, the federal government invests only 12 cents and 25 cents, respectively. These small contributions are also likely to decline further as our nation’s elderly population grows and spending on healthcare and retirement programs rises.

Relying on local governments to fill in the innumerable gaps in modern fiber optic telecommunications infrastructure is folly. State and local government budgets were decimated in the 2008 economic crisis and it's taking years to fully recover. They also have a pressing need to modernize other aging infrastructure such as roads, schools, and sewer and water systems. Not to mention the enormous burden of health care benefits and public employee pension obligations.

Telecommunications infrastructure is fundamentally interstate and international and not municipal. Replacing yesterday's metallic infrastructure designed to support voice telephone and cable television service with fiber optic infrastructure to support today's Internet-based telecommunications requires many billions of dollars of investment state and local governments cannot fund. The federal government -- not state and local government -- must take the lead as the senior investor.

Wednesday, October 19, 2016

AT&T official rejects comparison between today's telecom infrastructure gaps and electric power disparties of 1930s

Arkansas Cooperatives Apply Rural Electrification Model to Internet Access | Arkansas Business News | ArkansasBusiness.com: Cooperatives around the country, he said, are comparing providing broadband to bringing electricity to rural residents in the 1930s, calling it the next necessity for rural America. For-profit providers disagree with the rural electrification analogy. Ed Drilling, president of AT&T’s Arkansas Division, said internet is different because there was a guarantee in the 1930s that every resident would buy electricity and pay a usage-based price for it, while only 30 percent might buy broadband access and pay a fixed-rate price for it.

There is a clear parallel here to another failed market: individual health insurance. The Patient Protection and Affordable Care Act employs a similar guarantee -- the individual shared responsibility mandate that everyone have some form of health coverage -- in exchange for health plan issuers agreeing to provide coverage to whomever applies for it without medical underwriting. That is intended to remedy market failure on both the sell and buy sides by effectively forcing sellers and buyers together.

The AT&T official stops short of suggesting a requirement that every premise take service in exchange for halting current market practice by AT&T and other investor-owned telecom providers that cherry picks some areas while redlining others within their nominal service territories -- market conduct that's now illegal under the U.S. Federal Communications Commission's 2015 Open Internet rulemaking.

AT&T is correct that the electrical distribution infrastructure deficits of the early 20th century differ from the telecommunications infrastructure gaps of 2016. Back then, electrical distribution infrastructure was largely concentrated in urban areas, leaving entire rural regions unserved and in the dark. A major difference is today's Internet-based telecommunications infrastructure is deployed in rural areas but in a very granular and arbitrary manner that leaves one neighborhood or even part of a road or street unserved or poorly served while an adjacent one has decent access.

Doug Dawson's policy Rx for telecom infrastructure

A couple of telecom policy prescriptions from fellow blogger Doug Dawson that make a lot of sense:

A New Telecom Act? | POTs and PANs: Fund Fiber Everywhere. There was recently a bill introduced in Congress to add $50M to the RUS for rural broadband grants. That makes such a tiny dent in the problem as to be embarrassing. If we believe as a country that broadband is essential for our economic future, then let’s do what other countries have done and start a federal program to build fiber everywhere, from rural America to inner cities. I could write a week’s worth of blogs about how this could be done, but it needs to be done. 
Dawson's spot on here. Under current public policy (the U.S. Federal Communications Commission's 2015 Open Internet regulations), Internet telecommunications is considered a common carrier public utility with a universal access mandate like Plain Old Telephone Service (POTS) for decades beforehand. But de facto policy is to grant an effective franchise to dominant legacy telephone and cable companies to operate in limited "footprints," negating universal service. Dawson's also right on in criticizing pathetically underfunded and largely symbolic efforts to create a "public option" for telecommunications infrastructure. The United States can't do the job by setting aside millions for infrastructure that costs billions to construct and operate.

Stop Subsidizing Non-Broadband. It should be impossible for the FCC to provide any funding or subsidies to broadband connections that don’t meet their own definition of what constitutes broadband speeds.
Again, Dawson hits on a huge disconnect between de jure and de facto public policy on telecom infrastructure. It makes no sense to waste money on technology that's obsolete the day it's deployed such as the FCC's 2015 high cost area subsidy program rules allowing funding of technology that was state of the art in 2005. I would go even further than Dawson's proposal in suggesting abandoning the fixation with "broadband speed" altogether and instead defining all premise telecom infrastructure as fiber optic technology.

Friday, October 14, 2016

Incumbent "fight the future" propaganda agenda: Keep calendar fixed at year 2000, lower expectations

Understanding the Broadband Adoption Gap | USTelecom: Some 26 million households (21 percent) are never online. To bring these remaining 33 million non-internet households online, price and affordability have been the more common levers that advocates and government have used. However, less than a quarter (24 percent) of the 33 million non-internet homes cite price as the main reason they don’t have access at home.

More than half (55 percent) of these non-internet households say they don’t need the internet or have no interest in Facebook, Pinterest, Snapchat, Pandora and the myriad other apps and services available online. That’s more than twice the number of households that say they can’t afford internet services.

These digital “don’t cares” are a much tougher segment to address through industry and government programs focused on price and affordability. Instead, programs must also focus on demonstrating that internet is relevant and useful to these consumers. USTelecom supports programs aimed at closing the digital divide and bringing more Americans online. In recent comments to the Commerce Department, USTelecom suggested more research needs to be done on why consumers aren’t going online. Digital literacy is significantly under-studied and federal researchers should focus on those issues, ideally in partnership with experts who work with the unconnected.

This is more of the same tired incumbent propaganda aimed at keeping the calendar fixed circa 2000 when the Internet meant "going online" to visit websites and get email. Legacy incumbent telephone companies know that Internet protocol-based technology supports not only these services but also voice and video residential premise services. That however requires modernizing their infrastructures from metal wires to fiber optic lines to reliably deliver them -- something their CAPex averse business models won't allow.

That reality motivates their "fight the future" strategy designed to lower expectations and attempt to shift blame to tepid consumer demand when in fact America's telecommunications infrastructure deficiencies and disparities are due to market failure on the sell side. Closely related to keeping the focus on "broadband adoption" is the fixation on "broadband speeds." That supports a retro oriented mindset since having adequate bandwidth was necessary to access online services in the early days of the Internet as well as the unit-based, consumption billing models employed in the days of Plain Old Telephone Service (POTS).

Wednesday, October 05, 2016

AT&T’s bifurcated, speculative strategy on residential telecom service

AT&T has adopted a bifurcated and highly speculative future strategy for its residential premise telecommunications market segment that treats a small portion of it like a specialized business market for its fiber to the premise (FTTP) service while serving other residential customers with a mix of wireless technologies.

AT&T Fiber is primarily aimed at business premises and multi-family buildings and not single family homes. The company is phasing out its legacy U-Verse service that blends fiber to neighborhood distribution equipment with copper from the era of Plain Old Telephone Service (POTS) – metallic infrastructure it is anxious to retire as quickly as possible to avoid the cost of maintaining it. In its place AT&T is relying on proven and unproven radio-based technologies.

In some high cost areas of its U.S. service territory, AT&T recently announced it would construct infrastructure designed to deliver fixed residential premise service as part of upgrading its mobile wireless service to 4G LTE technology. However, that infrastructure will be obsolete the day it’s installed, not even close to approaching what the U.S. Federal Communications Commission considers service capable of supporting high-quality voice, data, graphics and video. It’s essentially a bolt on afterthought to a 4G LTE mobile wireless service upgrade that will likely bog down during peak periods as its shared bandwidth becomes saturated with heavy, multi-premise demand.

As for the unproven radio-based technology that’s still in the development phase, AT&T recently announced its experimental “Project AirGig” technology. It will utilize antennas mounted atop utility poles to transmit millimeter wave signals from pole to pole. It taps into those signals to feed premise service based on 4G (or more optimally, AT&T’s still under development 5G wireless technology.) The service will apparently be similar to electrical power distribution architecture where current from high voltage transmission lines on the tops of poles is stepped down by a transformer before it flows into a home. This service in theory would be capable of meeting the FCC’s minimum service standard. But at this point, it’s largely speculative and leaves much of AT&T’s residential market segment with no clear and certain future path as its legacy copper cable POTS plant rots on the poles.

Monday, October 03, 2016

Incumbent bellyaching over "unfair competition" from public sector fails straight face test

Rural areas in Marion County could still get broadband access | Times Free Press: JASPER, Tenn. — Like many local governments across Tennessee, Marion County leaders have been pushing for a couple of years to change state laws that restrict municipal utilities like EPB's gigabit internet, TV, and phone services from expanding beyond current borders. EPB has petitioned the state and the Federal Communications Commission, too, and Mike Partin, president and CEO of the Sequatchee Valley Electric Cooperative, said broadband access has been "widely debated across the state."

"So far in the [state] Legislature, that has been defeated," he said. "AT&T has a pretty extensive lockdown, it seems like, in the Legislature. That's one of the holdups." Telecommunications companies such as AT&T and Comcast argue that it's unfair to allow government to compete the market with private industry. (Emphasis added)
That argument would hold water but for a single fatal flaw: telecommunications infrastructure is not by nature a competitive market but rather a natural monopoly/duopoly. Shouting "unfair competition" in a noncompetitive market doesn't pass the straight face test.

Wednesday, September 28, 2016

Outmoded 1990s thinking retards U.S. telecom infrastructure modernization

Digitally Unconnected in the U.S.: Who’s Not Online and Why? | NTIA: But what about those Americans who do not use the Internet? Whether by circumstance or by choice, millions of U.S. households are not online, and thus unable to meaningfully participate in the digital economy. Data from NTIA's July 2015 Computer and Internet Use Supplement to the Current Population Survey confirm that the digital divide persists. In 2015, 33 million households (27 percent of all U.S. households) did not use the Internet at home, where families can more easily share Internet access and conduct sensitive online transactions privately. Significantly, 26 million households--one-fifth of all households--were offline entirely, lacking a single member who used the Internet from any location in 2015.
This report reflects the limited thinking that retards the direly needed modernization of telecommunications infrastructure in the United States. It adopts a one-dimensional view of modern telecommunications rooted in the later 1990s and early 2000s when internet protocol-based telecommunications solely meant going on line with a computer, using dialup or DSL where it was being rolled out.

Nearly two decades later, the internet isn't just about going online, particularly as legacy telephone companies look to retire their aged and obsolete copper cable plants and fiber to the premise (FTTP) obsoletes metallic cable and can support multiple telecom services. Internet protocol also supports voice service (Voice Over Internet Protocol) as well as video, both one way and interactive. It's a multi-modal telecommunications platform.

Thursday, September 22, 2016

Why market competition cannot remedy America’s lousy telecom service

Almost daily, the justifiable criticism of the lousy state of America’s telecommunications service includes the demand for more competition as the solution. Providing more competition – and specifically as fiber to the premise (FTTP) -- for indolent incumbent legacy telephone and cable companies in no hurry to modernize their aging and increasingly obsolete metallic infrastructures will provide superior service and value for consumers. Sound good in theory, but completely misguided.

Telecommunications is not and will never be a truly competitive market where consumers can select among many sellers. The economics simply don’t allow it because it costs too much to enter the market and the return on investment under the dominant, vertically integrated, subscription-based business model is too skimpy or too far in the future to attract would be competitors. If telecommunications were a truly competitive market, consumers no matter where they live would have multiple sellers and services from which to choose just as they do other consumer offerings. Cherry picking in a few select metro markets as we’ve seen with Google Fiber and AT&T’s “Gigaweasel” as fellow blogger Steve Blum dubs it is hardly robust market competition.

That’s a key distinction. Telecommunications is not a consumer market. It’s a natural monopoly market and the incumbents have established their place in it. And they vigorously defend that place. That’s not evil as Susan Crawford recently pointed out. The incumbents are merely doing what they must do to faithfully and diligently serve the interests of their shareholders no matter how smarmy, greedy or disingenuous it may appear at times. Shareholders come first, market demand second. And the interests of the demand side of the market can easily remain in second place in a natural monopoly market because there is and won’t be any pressure to offer more to maintain market share because market share is assured. The market will accept whatever it’s offered because it has no choice – and cannot have meaningful choice. That’s why consumers complain service sucks equally between legacy telcos and cable providers.

Tuesday, September 20, 2016

Light-based quantum Internet protocol requires FTTP

Particle teleportation across Calgary marks 'major step' toward creation of 'quantum internet' - Calgary - CBC News: In a "major step" toward practical quantum networking, researchers at the University of Calgary have successfully demonstrated the teleportation of a light particle's properties between their lab and the city's downtown area, six kilometres away.
It doesn't exist yet, but the dream of a "quantum internet" involves taking advantage of a key element of quantum mechanics — the fact that observing a particle's quantum state changes that particle's quantum state. This creates the opportunity to communicate with a degree of security never before possible, because no one can intercept a communication without the intended receiver of the information knowing about it.

A couple of takeaways here:
  1. A light-based Internet protocol will require fiber optic to the premise (FTTP) communications infrastructure. The metallic infrastructures of the legacy telephone and cable companies that dominate today aren't going to cut it. (A bonus: fiber is non-conducting and thus invulnerable to high energy solar flares.)

  2. Quantum-based encryption as described here looks even more hack proof that the current cutting edge blockchain technology.

Monday, September 19, 2016

Relying on legacy incumbents, state government for telecom infrastructure modernization -- That dog don't hunt

Rural residents push for broadband | Local News | daltondailycitizen.com: After hearing from frustrated residents and community leaders, Sen. Steve Gooch, R-Dahlonega, who co-chairs the committee, sought to reassure service providers. "We need the Windstreams, the AT&Ts, the Comcasts," he said. "We're not running anybody off. We're trying to keep them here, keep their jobs here, but encourage more investment." One proposal is the elimination of a sales tax on telecommunications network equipment. Others have recommended boosting coverage by restoring state funding for local public-private projects and doing more to hold companies accountable when their service is not as advertised.

As they say in the south, that dog don't hunt. The "Windstreams, the AT&Ts, the Comcasts" aren't going to invest in telecom infrastructure to fill in service area gaps in any reasonable timeframe because the ROI is simply too far in the future to justify the investment to their shareholders.

Expecting state government to step up with the billions in needed funding isn't realistic either. A robust, well funded national telecommunications infrastructure initiative is needed.

Wednesday, September 14, 2016

FCC Commissioner Pai's deeply flawed "Digital Empowerment Agenda"

Ajit Pai, a member of the U.S. Federal Communications Commission, has proposed a "Digital Empowerment Agenda" relying on tax incentives to promote telecom infrastructure investment. Pai's proposal is deeply flawed because it:
  • Assumes tax breaks combined with regulatory streamlining will eliminate the massive telecom infrastructure disparities in the United States. Pai need only ask legacy incumbent telephone and cable companies (and Google Fiber) why he's misguided. They will tell him the primary impediment is the return on infrastructure investment is too far in the future in certain areas and neighborhoods to justify investment. Net present value is zero or below. That's a fundamental challenge of the investor-owned, vertically integrated business model to when it comes to infrastructure capable of supporting modern advanced, telecom services. Tax incentives and regulatory streamlining may help the math, but aren't alone going to make the business case for investment and eliminate disparities.
  • Reinforces existing infrastructure disparities by offering incentives for landline infrastructure in some areas of the nation but only mobile wireless in others that is inadequate for premise service.