Showing posts with label redlining. Show all posts
Showing posts with label redlining. Show all posts

Sunday, August 23, 2020

Redlined in Duanesburg, NY

Rural areas in NYS are in need of broadband amid the COVID-19 pandemic | WHEC.com: Felton has lived on Creek Road there for nearly 25 years. She never thought all these years later, and all these years of technological advances later, she still wouldn’t have broadband. Amid the pandemic, she and her husband have been working from home. Her daughter has been doing her schoolwork right alongside them. Fortunately, they can afford a hot spot, but it doesn’t always work.

She said for the past six years she has been trying to get broadband to all the town. Duanesburg has a franchise agreement with Charter Communications. “Our town franchise requires them to serve areas with 20 homes per mile, this road that I live on we have about 10 homes per mile,” said Felton. “We're not in the middle of nowhere. I'm two miles from Hannaford and I still don't have a wired connection because there's not sufficient return on investment for Charter to provide it.”
For two decades, the lack of sufficient return on investment has been identified as the cause of America's advanced telecom infrastructure deficiencies. It raises a fundamental question: If universal and affordable access are goals as many public policymakers assert, why do they continue to expect investor owned companies to fill the gaps when the cash flow isn't there? It's the Einsteinian definition of insanity. In this case, pursuing the same public policy and expecting a different result.

Friday, May 15, 2020

Exurbs often neglected for landline advanced telecom infra

A Rise in Remote Work Could Lead to a New Suburban Boom - May 13, 2020: Larger homes with more rooms and offices could draw those no longer worried about their commute out of urban cores and into the suburbs and exurbs. (Emphasis added)
Advanced landline telecom infrastructure is typically lacking in exurban areas that have population densities lower than suburban but considerably higher than rural. That's because legacy incumbent telephone and cable companies generally count occupied dwellings along rights of way when planning last mile infrastructure. When there are stretches where there are few houses, clusters of homes not far down the road are redlined.

The exurbs end up being neglected, falling through the cracks as the mainstream and info tech media adopt an incomplete, binary view of advanced landline telecom infrastructure as either urban or rural with nothing in between. Hopefully migration to the outer reaches of metro areas identified by Zillow will shine a light on this issue and result in more fiber connections being built to exurban homes and small businesses.

Thursday, April 09, 2020

Response to #USTelecom re pandemic and advanced telecom infra

Broadband & COVID-19: #TogetherApart: Twenty million Americans do not have an on-ramp to high-speed internet. The capacity exists for the government and broadband companies to relegate this fact to the history books in relatively short order. A surge now in federal funds to connect the final frontier — primarily unserved areas that are cost-prohibitive for businesses to serve on their own — can get us to the long-distant mountaintop of universal connectivity. Now is the time for our nation’s policymakers to think and act boldly and decisively about achieving — permanently — truly universal service for all Americans.

But that surge in federal funds should NOT go directly into the coffers of investor owned telephone and cable companies but instead create a “public option” of fiber to the premise #FTTP infrastructure. These companies should be limited to designing, building, maintaining and offering services over it -- but not ownership. The past 25 years have shown universal connectivity – a public interest – conflicts with the private interest of investors to limit capital expenditures on infrastructure. That’s what created the service gap to which the writer refers. Members of USTelecom also oppose regulating Internet connectivity as a common carrier utility under Title II of the Communications Act because doing so would mandate universal service and prohibit neighborhood redlining.

In the meantime, additional funds should be made available immediately to quickly create a nationwide broadband map that can identify with pinpoint accuracy every last unserved home and business in America. This will allow for the expedited and highly targeted deployment of resources to connect them.
Utter rubbish. USTelecom members know exactly where unserved homes and businesses are. They deliberately redlined neighborhoods they deemed unable to provide the rapid return on their infrastructure investments their investors demand. Calling for better mapping is a disingenuous delaying tactic intended to protect their service territory monpolies. It's time to place this propaganda in the trash heap where it belongs.

Thursday, January 09, 2020

California PUC Report: Worsening landline service from AT&T and Frontier


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This disturbing San Jose Mercury News story on a California Public Utility Commission survey covering 2010-2017 found rampant residential landline redlining and lack of investment in landline infrastructure by two of the states largest telcos. From the story:

  • Deteriorating service quality. The quality of AT&T and Frontier
    voice services has steadily declined over the eight year period, with
    the number of outages increasing and the service restoration times
    getting longer.
  • Persistent disinvestment. The depreciation in the value of the
    AT&T and Frontier networks was greater than the companies’ capital
    investments. This was most pronounced in rural and low-income service
    areas.
  • Degradation of landline service and support. AT&T no longer
    actively markets “Plain Old Telephone Service,” or “POTS” and is instead
    promoting broadband service to grow revenues.
  • Failure to improve the network infrastructure to withstand bad
    weather or fire events. The companies’ engineering, design and
    construction, and maintenance practices are not as robust as they need
    to be.
  • Preferential focus on higher income communities. There is an inverse
    relationship between household income and wire center service quality
    performance. For instance, AT&T wire centers that have been upgraded
    with fiber optic disproportionately serve richer communities. Areas
    with the lowest household incomes have the highest trouble report rates,
    the longest out-of-service durations, and the lowest percentages of
    outages cleared within 24 hours.
  • Increased focus on the most competitive communities. AT&T and
    Frontier offer the greatest service in regions of the state where
    competition — and potential loss of customers — is greatest.

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The story notes California law mandates telcos to restore 90 percent of service outages for telephone service within 24 hours or less, on statewide average. “Yet the largest service providers routinely fail to meet these requirements,” said CPUC commissioner Clifford Rechtschaffen. AT&T has the financial resources to maintain and upgrade its landline network in California, it has not done so, according to the CPUC. Frontier, in contrast, said it wants to invest in upgrades, but lacks the financial capacity, the Mercury News reports, citing the CPUC report.

A note regarding report item on the promotion of "broadband service" instead of POTs. When AT&T first rolled out Digital Subscriber Line (DSL) service nearly two decades ago, that product was promoted during the initial decade. Now that DSL is being phased out as the copper cable plant is placed in runoff mode, that's no longer the case and no successor residential landline product is being promoted for homes not served with fiber connections.











Thursday, February 08, 2018

Go suck a satellite


That's the message to adjacent landline redlined households seeing this tree placard pitching satellite Internet service. That's Comcast cable on the nearby utility pole. Dateline: El Dorado County, California.

Thursday, August 10, 2017

In 2017 America, there is no collective “we” or “our” when it comes to telecom infrastructure

In 2017 America, being served by landline digital telecommunications infrastructure isn’t about where we live, with nearly all homes served by water, electrical power and other utilities. There is no collective we. It’s all about where you live. Especially when landline infrastructure ends just down the road, over the hill or around the bend. You and more specifically your home are in the wrong spot and that’s too bad for you.

Case in point is a direct mail satellite Internet service provider advertisement offering “AFFORDABLE, HIGH-SPEED INTERNET + DISH that’s “AVAILABLE WHERE YOU LIVE.” That’s because the target market is premises redlined for landline by legacy incumbent telephone and cable companies.

Despite widespread agreement telecommunications is a utility that should be available to all and a network we all share and use, it is far from that in a nation where landline telecom infrastructure availability is spotty, comparable to a Swiss cheese full of holes.

Wednesday, May 17, 2017

More nonsensical "broadband mapping" BS

Senators Agree That Accurate Mapping is Essential for Broadband Expansion: The CN subsidiary, Connect Michigan, found 44 percent of working-age Michigan adults rely on Internet access to seek or apply for jobs, while 22 percent further their education by taking online classes. But, it all starts with accurate data mapping, which is so important. A fact U.S. Senators Gary Peters (D-MI), Joe Manchin (D-WV), Roger Wicker (R-MS), Brian Schatz (D-HI), Deb Fischer (R-NE), Jerry Moran (R-KS), and Amy Klobuchar (D-MN) each acknowledged this week when they introduced the Rural Access bill.

“Millions of rural Americans in Kansas and many other states depend on the promise of mobile broadband buildout efforts, and this critical expansion depends on the accuracy of current coverage data and uniformity in how it is collected,” Senator Moran told Global Affairs. “As we work to close the broadband gap, our providers must have standardized, clear data so they can plan out ways to reach communities most in need of access.” “We can’t close the digital divide if we don’t know where the problem is,” Senator Schatz said. “This bill will help us understand which communities still have bad wireless broadband coverage, so that we can move ahead and fix it.”


This is complete nonsense (or bullshit if you prefer) for two reasons:

1. It conflates premise service needed by the families, businesses, schools, agricultural producers and people who need access to seek or apply for jobs or take online classes -- cited in the news release -- with mobile wireless service. They aren't one in the same.

2. It assumes the "digital divide" can be closed by mapping areas redlined by incumbent landline ISPs. Problem is the incumbent ISPs already know where the redlined neighborhoods are since they redlined them in the first place. What's a "broadband map" going to do to change that situation? Moreover, providers other than incumbents can't plop down discrete networks to fill the swiss cheese holes represented the redlined neighborhoods because telecommunications infrastructure operates as a network over wide areas. Nor would the economics pencil out.

Tuesday, May 02, 2017

Beyond Net Neutrality: The Importance of Title II for Broadband - Public Knowledge

Beyond Net Neutrality: The Importance of Title II for Broadband - Public Knowledge: Title II classification is critical for protecting an open internet, but it is also just as important for preserving our values of service to all Americans, including universal service and consumer protection. Broadband has the power to transform people’s everyday lives. Title II classification of broadband must remain in place to continue protecting the fundamental values of our communications systems.
H/T to Yosef Getachew of Public Knowledge for this item emphasizing the Federal Communications Commission's reclassification of Internet as a common carrier telecommunications utility under Title II of the U.S. Communications Act in its 2015 Open Internet Rulemaking. 

Title II's universal service provision has unfortunately been buried under the mainstream media "net neutrality" meme that is utterly meaningless from the perspective of the 34 million Americans the FCC found in 2016 lack access to advanced telecommunications infrastructure capable of delivering high quality voice, data, graphics and video. Here's what I wrote on the topic shortly before the rulemaking was adopted.

A universal service standard prevents all too common crazy quilt pattern of telecom infrastructure deployment such as this accompanying a post at Steve Blum's blog illustrating how legacy incumbent providers engage in neighborhood cherry picking and redlining.

Friday, April 22, 2016

Selling vertically integrated "gigabit" service inefficient, reinforces disparate access

What it's like to take on Google Fiber in Nashville: One firm's take - Nashville Business Journal: For more than two years, Nashvillians have salivated over the eventual arrival of Google Fiber, super high-speed internet courtesy of one of the world's most idolized tech companies. But while Google has yet to share specifics on when that network will officially launch in Music City, other players have made their own moves. Most notably, legacy telecoms AT&T and Comcast have launched their own networks, but smaller players like Shelbyville-based Athena Broadband are also getting in on the gigabit game.
This is a disturbing pattern that reinforces America's crazy quilt, disparate access to advanced telecommunications service. Given the high cost of constructing telecommunications infrastructure, it would be far more efficient to have a single entity build it and allow various Internet service providers to offer services over it. Instead, the U.S. continues to emulate the failed monopolistic vertically integrated business model of the legacy telephone and cable companies with its neighborhood cherry picking and redlining that have led to the nation's widespread access disparities.

Monday, March 28, 2016

Local government Internet infrastructure efforts spurred by FCC's non-enforcement of Title II, encourgement of "competition"

EPB Lays Out Plans To Provide All Of Bradley County With High-Speed Internet, TV Service; Cost Is Up To $60 Million - Chattanoogan.com: State Rep. Dan Howell, the former executive assistant to the county mayor of Bradley County, was in attendance and called broadband a “necessity” as he offered his full support to helping EPB, as did Tennessee State Senator Todd Gardenhire. “We can finally get something done,” Senator Gardenhire said. “The major carriers, Charter, Comcast and AT&T, have an exclusive right to the area and they haven’t done anything about it.”

The "exclusive right" mentioned here isn't generally a government-granted or regulated license or franchise to offer Internet service. It's actually a de facto duopoly market of legacy telephone and cable companies. Title II of the federal Communications Act recognizes that telecommunications infrastructure due to its high cost of construction and operation tends to function as a natural monopoly. In accordance with this, the Federal Communications Commission classified Internet as a telecommunications utility under Title II by adopting its Open Internet rules in 2015. But the FCC is currently not enforcing the universal service and anti-redlining provisions of Title II.

It's therefore unsurprising that barring such enforcement, local governments will attempt to fill in the gaps in unserved or poorly served areas in response to their citizens' complaints. When those living and operating businesses in landline unserved areas attempt to order Internet service, without FCC enforcement of Title II the incumbent telephone and cable companies can summarily turn them down without consequence. That leaves them little recourse other than to demand their local elected officials do something to help. The FCC's non-enforcement of these Title II provisions correlates with its current policy position advocating local government "competition" with incumbent telcos and cablecos -- in conflict with its Open Internet rules predicated on a monopolistic and non-competitive market.

Saturday, February 20, 2016

Why the "last mile problem" is a national problem

In the United States, telecommunications infrastructure deficiencies tend to be defined as a local or "last mile" problem. Residents of homes, businesses and government buildings have orders for services refused by providers because no infrastructure exists to deliver them. Or the cost of service is exorbitant, offering very poor value.

Since the problem typically manifests in a specific neighborhood or at a particular address, it's naturally seen as local problem. Particularly when premises just down the road, around the block or elsewhere in the neighborhood are offered service, a broader selection of services or service at considerably higher value.

But while the problem manifests locally, it is not fundamentally a local problem nor is it confined to a single area with a local root cause or causes. It's a microeconomic issue that occurs throughout the nation due to a common cause: market failure on the sell side due to incumbent telephone and cable companies deeming a neighborhood, road, street or even address not sufficiently profitable to serve -- even if consumers request service. It's known as redlining.

Local problems with local causes naturally lend themselves to local solutions. However, telecommunications infrastructure market failure and redlining and price gouging are not local in origin. They are the national business policy of the dominant incumbent providers that while not legal under current U.S. Federal Communications Commission rules, nevertheless are a widespread pattern and practice affecting similarly situated consumers. The resulting market failure is a national problem because telecommunications infrastructure is essentially interstate. National problems require national solutions.

Tuesday, December 15, 2015

Redlined in Bradley County, Tennessee

Broadband providers battle over service in Bradley County | Times Free Press: Dr. Terry Forshee, president of Cherokee Pharmacy stores in Cleveland and Dalton, is eager for that growth. He said he can't get broadband at his South Bradley County home near Red Clay State Park.

"Charter Communications has had 27 years to bring cable down to me, but I'm still three miles away from service," he said. "I'm waiting, and I call every month to both Charter and AT&T, but I can't get anyone to come to my residence."

Forshee said he is trying to build his obesity education business, Take Charge, into a national company. But that's hard to do when he can't get high-speed Internet service at home.

Sandy Wallis lives in northern Bradley County, less than a quarter-mile from where Charter Communications and AT&T lines end.

"I've lived in my house for 30 years waiting on Charter and AT&T, and I've had to send my kids into town to do their homework (where broadband is available)," she told the Chamber gathering. "We need better service."

The U.S. Federal Communications Commission's Open Internet rules adopted earlier this year require Internet Service Providers fulfill requests for service under universal service and non-discrimination provisions of the Communications Act. Internet service is treated as a common carrier telecommunications utility under the rules. So far, however, there are no indications the FCC is enforcing these requirements in response to reports of ISP redlining such as these.

Friday, June 19, 2015

Homeowners near Palmer Divide stuck with slow Internet or no Int - KOAA.com | Continuous News | Colorado Springs and Pueblo

Homeowners near Palmer Divide stuck with slow Internet or no Int - KOAA.com | Continuous News | Colorado Springs and Pueblo: Imagine moving into your dream home, only to find out no company will provide you with Internet access.

We're not talking about living 60 miles away in the country, but near the Palmer Divide in northern El Paso County.

Five homeowners associations have joined together to create the Palmer Divide Broadband Coalition, a team hoping to grab the attention of state leaders and local officials to help bring broadband into their neighborhoods.

“Homeowners have been trying for about 8 or 9 years to get broadband service,” Palmer Divide Broadband Coalition Chris Davis said. "We've had home sales that were lost and properties that were under contract where they buyers backed out when they found out that broadband service was not going to be available to that home."

Keep an eye on this growing pain point with America's inadequate telecommunications infrastructure. The problem is creating direct adverse economic impact on communities redlined by legacy telephone and cable companies and otherwise left off the Internet grid.

Thursday, March 12, 2015

FCC adopts Internet universal service obligation

Finding the United States needs improved Internet access, the U.S. Federal Communications Commission today released a report and order classifying Internet service as a common carrier telecommunications service under Title II of the Communications Act. That subjects Internet service providers (ISPs) to the same common carrier universal service obligations under which telephone companies operate, requiring them to provide connections to all customers requesting service in their service territories. Harold Feld of Public Knowledge recently termed universal service “the quintessential common-carrier obligation.”

Under prior FCC rules, Internet service was classified as an information service under Title I of the Act, relieving ISPs of the obligation to provide Internet service to any premise requesting it. Consequently, for more than a decade ISPs have effectively redlined communities, neighborhoods and even portions of roads and streets by not building out their infrastructures to serve them.

The FCC's reclassification of Internet as a Title II telecommunications service invokes Section 201(a) of the Communications Act:

"It shall be the duty of every common carrier engaged in interstate or foreign communication by wire or radio to furnish such communication service upon reasonable request therefor..."

The FCC's order and rulemaking also applies Section 254(b)(3) of the Communications Act that requires ISPs to provide access to advanced telecommunications in all regions of the nation:

(3) Access in rural and high cost areas

Consumers in all regions of the Nation, including low-income consumers and those in rural, insular, and high cost areas, should have access to telecommunications and information services, including interexchange services and advanced telecommunications and information services, that are reasonably comparable to those services provided in urban areas and that are available at rates that are reasonably comparable to rates charged for similar services in urban areas.

The report and order also applies Section 214(e)(3) of the Communications Act, which empowers the FCC to "determine which common carrier or carriers are best able to provide such service to the requesting unserved community or portion thereof and shall order such carrier or carriers to provide such service for that unserved community or portion thereof."

In addition, within the scope of the FCC's action is Section 202 of the Act, which contains an anti-redlining provision barring providers from discriminating against localities in providing service. The report and order notes complaints of violations will be addressed on a case-by-case basis.

In applying most of Section 254 of the Act to ISPs, the FCC noted it rejected calls to delay or phase in its enforcement:

“Even prior to the classification of broadband Internet access service adopted here, the Commission already supported broadband services to schools, libraries, and health care providers and supported broadband-capable networks in high-cost areas. Broadband Internet access service was, and is, a key focus of those universal service policies, and classification today simply provides another statutory justification in support of these policies going forward. Under our broader section 10(a)(3) public interest analysis, the historical focus of our universal service policies on advancing end-users’ access to broadband Internet access service persuades us to give much less weight to arguments that we should proceed incrementally in this context… We therefore conclude that these universal service policy-making provisions of section 254, and the interrelated requirements of section 214(e), give us greater flexibility in pursuing those policies, and outweighs any limited incremental effects (if any) on broadband providers in this context. Because forbearance would not be in the public interest under section 10(a)(3), we apply these provisions of section 254 and 214(e) and our implementing rules with respect to broadband Internet access service.”

Saturday, December 13, 2014

Back to the future: How Title II litigation could spark antitrust actions against AT&T and Verizon




In 1984, AT&T was split into seven regional companies under a consent decree to settle a 1974 antitrust lawsuit brought by the U.S. federal government, United States v. AT&T, aimed at busting Ma Bell’s monopoly over local and long distance telephone service. Three decades later, AT&T has through a series of mergers and acquisitions reassembled itself into a telecommunications behemoth, rivaled in size only by Verizon, which was formed out of NYNEX and Bell Atlantic, two of the AT&T regional operating companies.

Now as the U.S. Federal Communications Commission considers classifying Internet-based telecommunications as a common carrier utility service under Title II of the Communications Act, the stage is being set for another potential massive antitrust court case.

Here’s how it might play out. Both AT&T and Verizon vow they will litigate to block the FCC if it opts to put in place common carrier regulation as recently urged by President Barack Obama. If that happens, it could spark complaints to Obama’s Justice Department from core content providers like Netflix and transport layer providers like Level 3 Communications that the monopolies that AT&T and Verizon enjoy over residential Internet service in their respective service territories violate the Sherman Antitrust Act and restrain interstate commerce. The Justice Department could then opt to initiate antitrust lawsuits as logical counter actions to the telcos' lawsuits against the FCC.

In the antitrust actions, the complainants could conceivably point to disputes with the two big telcos over interconnection arrangements and allege the telcos are engaging in anti-competitive behavior by deliberately degrading services delivered to their end user consumers while wholly denying other consumers services by redlining landline-delivered Internet services in selected neighborhoods and streets. They could demand the courts order the FCC to require the telcos to open their last mile networks to competitors pursuant to the 1996 amendment of the Communications Act. Or sell them off to smaller regional providers or local governments or telecom cooperatives.