Western MA microcosm of U.S. telecom infrastructure crisis

We Need Fiber in Western Mass — and In Our Politicians, Too. — Medium: What’s infuriating is how our telecommunications regulatory system failed us. It has been many years since the government realized that speedy internet connectivity is a vital necessity, like electricity or phone service. Indeed, in the early part of the century President George W. Bush promised that affordable high speed Internet would be available to all Americans — by 2007. President Obama made similar promises. There was considerable precedent.

Levy's right. As I discuss in my 2015 eBook Service Unavailable: America's Telecommunications Infrastructure Crisis, it's been known for many years the United States needed to modernize its telecom infrastructure by replacing the metal cable of the legacy telephone and cable companies with fiber optic infrastructure to deliver digital today's Internet protocol-based services. But no transition plan was put in place and executed. So here we are today with woefully inadequate infrastructure. What's happening in western Massachusetts is a microcosm of how the broader national crisis is playing out.

To get telephone services in rural areas, the FCC established a Universal Service Fund. Something similar was proposed for last-mile internet. But it has yet to appear. In Massachusetts, federal stimulus funds went to “middle-mile” efforts — not actually providing service to homes. Schools and libraries in Western Mass had internet, but not actual people.

Segmenting telecom infrastructure into "middle mile" and "last mile" is part and parcel of the incremental thinking that has led to the current crisis. As Levy points out, middle mile gets built but the last mile is frequently neglected. Instead, we need to think of telecom infrastructure more holistically as a single, integrated delivery mechanism. Just as an interstate highway links to secondary roads and together form useful transportation infrastructure, the middle mile is useless unless it can connect to the last mile. Connecting as many premises as possible also observes Metcalfe's Law, wherein the value of a communications network increases with the number of users connected to it.

Massachusetts Broadband Institute pulls funding from WiredWest, advises towns to walk away from proposed contract | masslive.com

Massachusetts Broadband Institute pulls funding from WiredWest, advises towns to walk away from proposed contract | masslive.com: The WiredWest agreement creates "unnecessary financial and operating risks" for member towns, wrote Nakajima, and would require fundamental restructuring to move forward.

One problem identified by MBI is that under the WiredWest model, towns would transfer ownership of their physical network to WiredWest in perpetuity, while retaining legal responsibility for any debt service associated with the buildout.

In essence, the towns and state would pay for the fiber-optic network, and WiredWest would end up owning it.

MBI also questioned whether the WiredWest business model would work. WiredWest has been courting small towns with the promise that if they take on significant borrowing, and gain commitments from 40 to 55 percent of households for service, that customer fees would not only cover network operating costs, but cover the cost of municipal debt service after several years.

"WiredWest's plan to repay debt service to the towns will be difficult or impossible to achieve at reliable subscription rates. ... Towns should assume that they will have to repay most if not all of the debt that they borrow," wrote Nakajima.

This development illustrates the enormous financial challenges facing state and local government-initiated telecommunications modernization infrastructure projects. The fundamental financial risk facing them -- as well as Google Fiber -- is the same one that deters incumbent legacy telephone and cable companies from upgrading and building out their last mile networks: a business model based on selling month to month subscriptions for a package of services and the associated uncertainty of not knowing how many households will subscribe and keep their service active.

This is why I lean towards viewing telecom infrastructure as public works like roads and highways. They serve all occupied premises and aren't predicated on premise occupants having vehicles or driving on them. But they bring long term value to premises regardless.

Also, roads and highways are not a competitive market but rather a natural monopoly. That's why I advocate federal government (via a 501(c)(1) nonprofit) sponsorship of construction of universal fiber to the premise infrastructure to serve all American homes and small businesses in my recently issued eBook. I believe government is the most appropriate ownership model for a natural monopoly since natural monopolies don't lend themselves to market competition. As long as the nation attempts to address its telecom infrastructure deficits with market-based "competitive" models, it will be  continually vexed and prone to setbacks and failure -- and fall even further behind the rest of the industrialized world.

Massachusetts town case in point why federal government (and not state and local government) should finance telecommunications infrastructure

Montgomery voters reject high speed internet | WWLP.com: Monday night, more than 200 residents voted on whether to connect every Montgomery home to the World Wide Web as part of the “wired west movement.” Wired west is an initiative to connect all under-served Massachusetts communities to a high speed fiber. The state covers 35% of
the cost, with the town having to cover the rest.

*  *  *

Only 140 people came out to vote on this issue last June, and it was rejected. A group of residents petitioned to hold another vote.

“It’s been difficult, for example I work at home, I’ve had problems with the speed of the internet. It’s actually affected my ability to run my business out of my home so that’s been a frustration,” said Sonia Ellis, a Montgomery resident.

128 people were for high speed internet while 103 were against it, but It required a two thirds majority. The project would have required the town to pay more than $600-thousand.

This is a case in point showing that relying on state and local government to finance the construction of universal fiber to the premise telecommunications infrastructure isn't good public policy. Many billions of dollars are needed to ensure every American home and small business has an FTTP connection that they should have had by 2010 but for the absence of sound policy and planning. As I argue in my recent eBook Service Unavailable: America's Telecommunications Infrastructure Crisis, it's a job that requires the federal government to fund like building roads and highways in the pre-Internet era.

Regional FTTP initiatives may have better odds of success than municipal projects

Broadband for all: 8 next steps for Seattle | Crosscut: According to the city’s study, Seattle would have to invest $460 million to $660 million in building this network. Seattle would need to get 43 percent of potential customers choosing the service at $75 a month in order to break even. Such a “take rate” is virtually impossible due to the serious competition already in place from Comcast, Wave, CenturyLink, Verizon, AT&T and other services. 

Seattle's situation shows that local government efforts to build universal fiber to the premise (FTTP) telecommunications infrastructure face high financial hurdles in urban areas where there are multiple incumbent providers.

Unlike municipal projects like these, regional FTTP initiatives in less urbanized parts of the United States where incumbent telephone and cable companies have less infrastructure and there are sizable areas lacking any landline Internet connectivity options may face better odds of financial viability. One such example is WiredWest, a cooperative of 44 Western Massachusetts towns that is in the formative stages and picking up speed quickly.

Another public regional telecom infrastructure project may be ripe for PPP investment

In Utah, several cities are moving ahead with due diligence on a public-private partnership (PPP) to construct fiber to the premise (FTTP) telecom infrastructure.

Another public FTTP infrastructure project in the eastern United States might also be an attractive partner for private investment companies like Australia-based Macquarie Capital Group, which is looking at investing in Utah's UTOPIA regional network.

This one's in western Massachusetts and is a utility cooperative of 42 municipalities. According to a June 2014 update by the Wired West cooperative, it is hoping to obtain state funding to move forward with construction as people in western Massachusetts continue to be vexed by the lack of adequate internet service.

Given the scope of the Wired West project, it will likely need significantly greater funding from the private sector as part of a PPP like that under consideration in Utah.

Battling over accuracy of broadband maps plays into hands of legacy providers

Readers of this blog know that I've long regarded so-called "broadband mapping" as well as as focusing on "broadband adoption" as strategies cooked up by the PR shops of the big legacy telco and cable companies to divert attention away from the lack of advanced telecom infrastructure. As long as people are battling over the accuracy of "broadband maps," they aren't taking matters into their own hands and money isn't being invested to construct fiber to the premises telecom infrastructure to fill in the availability gaps the mappers are attempting to document.

The Associated Press reports Vermont Gov. Peter Shumlin is steamed that existing "broadband maps" -- probably including the useless National Broadband Map paid for by our federal tax dollars -- show his home near Putney, Vermont has DSL service. Not true, the guv says. So he's countered with his own state-run mapping program, BroadbandVT.org

Instead of trying to see who can most accurately map broadband black holes -- an exercise about as useful as mapping the celestial variety -- Vermonters should call upon their independent New England spirit and create cooperatives to build fiber to their homes and businesses. That spirit is apparently alive and well in western Massachusetts, where the Wired West announced this week that several towns voted in favor of moving forward to formalize creation of a municipal telecommunications cooperative to build sorely needed fiber to the premises telecom infrastructure.

Broadband squared: state leverging fiber for roadway information and local telecommunications service

Here's an interesting item out of Massachusetts courtesy of The Berkshire Eagle that illustrates how fiber infrastructure can be leveraged for multiple uses. In this case, providing traffic data while also providing backhaul capacity to help serve the western part of the state where broadband access has been severely constrained.

Limited DSL range disappoints in Western Massachusetts, divides towns into digital haves and have nots

As reported earlier this year, Verizon is rolling out DSL in 24 Western Massachusetts towns. But state Rep. Denis Guyer, D-Dalton, is hearing from irate constituents who understandably believed that if their town is getting the service, that's just what it means and are flummoxed that they're still stuck with dialup or forced to suck a satellite.

The problem is Verizon is using underpowered DSL technology -- which should be dubbed "Doesn't Serve Lots"-- that can only serve parts of the towns. This puts pols like Guyer who are pushing to bring their districts into the modern age of telecommunications in a tough spot since voting districts don't necessarily coincide with DSL availability limits. For those covered by Verizon's DSL deployment, pols like Guyer look like a hero. But from the perspective of his constituents outside Verizon's DSL service limit, he looks like a ineffective bum. As this blog notes, like politics all broadband is local.

The item published in the North Adams Transcript is aptly headlined Guyer says Verizon's Broadband not so broad. So true for not only Western Massachusetts but sadly anywhere in the U.S. served by feeble telco DSL.

Will state broadband subsidies have meaningful impact?

Massachusetts appears set to join California among states providing subsidies to expand broadband telecommunications infrastructure where little or none exists.

The Berkshire Eagle of Pittsfield, Massachusetts reports Bay State lawmakers have sent Gov. Deval L. Patrick legislation that would provide $40 million to help underwrite the cost of building infrastructure in the notorious sprawling broadband black hole in the western part of the state. According to the newspaper, the goal of the legislation, signed into law today by Patrick, is to wire 32 unserved communities with high-speed broadband in the next two years.

Out on the left coast, a deadline passed July 24 for providers to submit proposals to the California Public Utilities Commission under which they would receive a 40 percent subsidy to deploy either wireline or wireless-based broadband infrastruture capable of speeds of at least 3 Mbs down and 1 Mbs up. Priority will be given first to unserved areas and then underserved areas. The $100 million California Advanced Services Fund is funded by a surcharge on telephone bills. The CPUC is expected to announce those projects selected for funding by the fall or later this year.

Given the high cost of broadband telecommunications infrastructure, it remains to be seen if these relatively small state subsidies can make a signficant dent in both states' many broadband black spots. Some believe broadband market failure is so pervasive that a much broader, larger federal initiative similar to the Eisenhower-era federal highway act is needed to bring America into the modern age of Internet-based telecommunications and are urging presidential candidates to back such a program.

Population density not determining factor in Verizon fiber deployment, spokesman says

More so than population density, the condition of the existing copper cable plant influences where Verizon plans to deploy its FiOS fiber optic infrastructure, a Verizon spokesman told the Worcester (Mass.) Business Journal.

"If you have to replace the copper in a particular area, there's no sense putting more copper in there," the spokesman told the newspaper.

Another factor driving fiber is the need to offer bundled services to attract residential customers who have abandoned POTS (Plain Old Telephone Service) over copper in favor of wireless phone service.

Verizon introduces 3Mbs DSL in Western Masschusetts digital ghetto

Western Massachusetts, which the Boston Globe last July described as a "new kind of ghetto" confined to dial up and satellite Internet access, is finally entering the modern age of telecommunications.

Nearly two dozen communities are set to get by summer what's increasingly being viewed as basic broadband service: 3Mbs downloads delivered by Verizon DSL, the telco announced May 1.

Verizon said the DSL deployment would reach two-thirds of the 31 western Massachusetts communities identified by the state as having no broadband services. (What about the other one third, the residents of those areas must surely be asking) Verizon added the rollout is in line with Massachusetts Gov. Deval Patrick's initiative to bring more broadband to unserved and underserved communities in Massachusetts.

"The governor and western Massachusetts legislative delegation have put the proper focus on the real need for broadband expansion in the region, and we want to do everything we can to address that need," said Donna Cupelo, Verizon region president for Massachusetts and Rhode Island. We look forward to working with our government leaders to explore ways to bring broadband to other areas that are in need in Massachusetts."

This blogger will be watching closely to see if the Verizon's bigger counterpart, AT&T, will make similar efforts to shrink its own sprawling broadband back holes in its 22 state service area.

Mass. telecom czar: Broadband black holes "unacceptable"

Q You just took the helm of the new Department of Telecommunications and Cable. What is the plan?

A I have three hot priorities, one of which is broadband. The idea that in the 21st century we still have communities with no broadband is just unacceptable, and we have to fix it.

Western Massachusetts towns called "a new kind of ghetto"

The Boston Globe published a story today reporting much of western Massachusetts exists in dial up purgatory with no broadband Internet infrastructure. The story includes a map that shows broadband availability -- and specifically the lack thereof -- in much of the Bay State.

"We have to make sure that all of Massachusetts is open to business -- not just the areas where it is easier or more profitable for certain companies to make available high-speed Internet access to their customers," said Stan McGee, the state's director of wireless and broadband development, at a budget hearing in March.

While communities wait for a statewide policy, they are using the resources at hand.

Verizon sends mixed messages on need for Mass. state franchise legislation

Last month, I noted local government franchising doesn't seem to be slowing down telcos like Verizon who have backed legislation in various states that would put the state instead of local governments in charge of issuing franchises. I pointed to Verizon's progress in New York and also questioned why given the slow pace of telco broadband infrastructure deployment there would be any need to bypass the locals in the first place.

The telcos complain it takes too long to deploy new broadband infrastructure to support IPTV (Internet Protocol Over TV) when they have to negotiate agreements with local governments one jurisdiction at a time.

This week, The Boston Globe reports Verizon officials concede that local governments in Massachusetts are not slowing Verizon's rollout of its fiber to the home FiOS infrastructure, undercutting Verizon's claim state franchise legislation is needed in that state.