CenturyLink Down, Not Working? Nationwide Outages Reported By Users

 

CenturyLink Down, Not Working? Nationwide Outages Reported By Users

When the Internet was created in the 1960s by the U.S. Defense Department's Advanced Research Project Agency, it was designed to be "self healing." That means if one part of the network is taken out (in DARPA's scenario, a nuclear strike on one or more American cities), the network routes around the damaged areas and keeps functioning as a "network of networks."

As legacy telephone and cable companies became Internet Service Providers using the Internet protocol technology to deliver voice, video and data telecommunications, the survivability and redundancy built into the Internet has weakened. Too much of their network operations functions are centralized, rendering their entire national networks vulnerable to a single hardware or software glitch as shown by today's most recent outage taking down much of CenturyLink's network.

The lesson here for policymakers and regulators is the United States needs to ensure the advanced telecommunications services the Internet transports must be designed and managed to build on the original resilient design of the Internet. That could mean reducing the role of private sector, investor owned players like CenturyLink that are naturally inclined to limit network operational capabilities in order to avoid the expense of managing multiple and redundant network assets.

While technically more complex, given their vital role advanced telecommunications should be as solid and reliable as basic analog voice telephone service that preceded it.

Legacy incumbent telcos, cablecos not entitled to state sanctioned monopoly without FCC enforcement of Title II universal service requirement

Colorado Localities Vote for Broadband, but Must Get Creative to Actually Deploy It: “Cities don’t do this because they want to compete with the incumbent — they do it because the incumbent refuses to,” said Tom Roiniotis, general manager of Longmont Power & Communications, which runs the network.

Why the refusal? One big incumbent legacy telco explains: 

Mark Soltes, CenturyLink’s assistant vice president in Colorado for public policy and government affairs, said the gaps in service across the state are due to rugged landscapes and far-flung population centers. “You’re looking at deployment in some places where there’s no payback,” he said.

That's the economic reality and there's nothing unreasonable in CenturyLink's justification. It owes its investors a profitable return. But if a public sector entity steps into the gap where the numbers don't pencil for CenturyLink or other legacy incumbent, that's hardly market competition. In an open market, competitors compete for market share and profitable business. That's not the case when a public sector entity provides an essential telecommunications utility that's not being provided a private sector player because there's not a sufficient business case to do so. It's simply serving the need where the private sector cannot.

Nor do incumbent telcos and cablecos have a right to a state sanctioned monopoly. Particularly when the U.S. Federal Communications Commission is not enforcing the universal service and anti-redlining requirements of its current Open Internet regulations based on Title II of the Communications Act and is poised to repeal those rules later this month. If the FCC did enforce the rule, then the incumbents would have a far stronger and reasonable position. At present, they do not.

U.S. policy should support technological progress in telecom, not protect interests of legacy telephone and cable companies

The Town That Had Free Gigabit Internet - Motherboard: But just as Wilson was preparing to expand the program in 2011, North Carolina passed House Bill 129: the "Level Playing Field" act, which was supported by Big Telecom lobbyists. This put tight restrictions on any town hoping to start its own municipal broadband, and reined in existing systems under the thinking that it was unfair for the government to compete in the open market with private businesses. After the law was passed, Wilson was not allowed to bring high-speed internet to Pinetops. "From our perspective, municipal broadband networks do not create competition in the long run," a spokesperson for CenturyLink, one of the ISPs that provided some service in the area, told me via email. "Rather, they replace it because public investment in government-owned networks drives out private sector investment and undermines an already-challenging business case for bringing broadband to certain areas." But locals argued the current providers weren't really competing at all, with many people unable to get access or stuck with expensive, slow connections.

This needs some unpacking. First some basic microeconomics. Infrastructure tends to function as a natural monopoly due to high cost barriers that protect incumbents and deter potential sellers from entering the market. Case in point: Google Fiber. It tried to take on the incumbents in a small number of U.S. metro areas and retreated in 2016 -- due to those high costs of entry. They proved to be too much, even for a very deep pocketed, tech savvy enterprise like Google.

In functional markets, sellers and buyers are able to get together on mutually agreeable terms. That's often not the case when it comes to advanced telecommunications infrastructure since those high cost barriers creating a natural monopoly typically mean only one seller -- or two at best. And if they offer poor value service -- or none at all -- consumers are stuck.

Naturally, CenturyLink as other rent seeking legacy incumbent telephone and cable companies wish to be that one seller and want their natural monopoly franchise protected by government policy, even as they struggle with a "challenging business case" as CenturyLink concedes. But U.S. government policy should not be to protect the interests of these players who must operate on very extended, uncertain timetables for modernizing their infrastructures for the digital age due to the aforesaid business case difficulties. Instead, it should be to ensure the rapid deployment of public sector-owned fiber connections to every American doorstep like roads and highways.

New Homeowner Has To Sell House Because Of Comcast’s Incompetence, Lack Of Competition – Consumerist

New Homeowner Has To Sell House Because Of Comcast’s Incompetence, Lack Of Competition – Consumerist

A sad tale of a consumer jerked around by incumbents and misled by the U.S. government's "broadband map" -- a major and useless component of the Federal Communications Commission's 2010 "National Broadband Plan."

And the consumer might find it hard to sell his home since not having an Internet connection is increasingly becoming like living off the grid.

Let's hope the FCC's recent policy deeming Internet as a common carrier telecommunications service requiring providers to universally serve all premises can help avoid these kinds of unfortunate circumstances that leave consumers high and dry.

Story on CAF subsidies encapsulates much of what's wrong with U.S. telecom policy

This story on the U.S. Federal Communications Commission's high cost infrastructure subsidy program, the Connect America Fund (CAF), encapsulates much of what's wrong with U.S. telecommunications policy.

CAF subsidizes technologically obsolete copper cable designed to serve a pre-Internet telecommunications system. Not only that, the telecom companies that would benefit from the CAF subsidies aren't grateful to get them and immediately put them to work. Instead, they bitch and moan as CenturyLink and Windstream do here.

Pathetic. It's no wonder other nations look at U.S. telecom policy and shake their heads.

Getting to a gig: How CenturyLink is building out its network and why. — Tech News and Analysis

Getting to a gig: How CenturyLink is building out its network and why. — Tech News and Analysis: “But because of densities and scale economics, we as a country are potentially creating regional digital divides that our economy will struggle to tolerate. What’s always been a key enabler for us is that we have always had a fairly broad equal opportunity infrastructure as we did with the highway system, and we as a country must place a high value on the ability to communicate seamlessly. I don’t think we want to place ourselves in the position that we might miss out on the next Google simply because we as a country didn’t want to have a conversation about access and cost. We are going to have to figure that out and no private company can do that.”

So said Matt Beal, the CTO of CenturyLink, an an interview with GigaOM.  And he's right. Either private providers have to find business models that significantly reduce the cost of labor to deploy fiber to the premise and/or do so with some form of government subsidy or tax incentive. As I've blogged in recent months, even companies with pockets and fiber to the premise ambitions as deep as Google's aren't up to the challenge facing the United States.